Skip to main content
ResMed Help Center

Assign and Unassign Supply Requests

Describes how to assign and unassign supply requests.

Article ID: 3276

Role required: Resupply user

You can assign one or more supply requests to team members to streamline your order-processing workflow. After an assigned supply request has been confirmed, you can export these into an Excel spreadsheet for reporting. 

Access the Supply Requests list

You can access the Supply Requests list page in 3 ways:

  1. Click the Supply Requests to Confirm action group on the Dashboard 

  2. Click the Supply Requests with Problems action group on the Dashboard Assign Supply Requests 1.jpg

  3. Click the Supply Requests tab and select All Supply Requests from the drop-down menu Assign Supply Requests 2.jpg

Keep in mind:

  • A supply request can have only one assignee

  • The assignee's name is displayed in the Assigned To column

  • You cannot assign supply requests to inactive users. If a member of your organization leaves, you must reassign their supply requests to an active user. 

Assign a Supply Request 

There are two ways to assign a supply request to yourself or another user: 

From the Supply Request Page

  1. Select the check box next to one or more supply requests on the Supply Requests list page

  2. At the top of the page, click the Assign button  

    Assign Supply Requests 3.jpg

  3. Select a user from the drop-down list

  4. Click the Assign button

From the Supply Request

  1. At the top of the page, select a user from the Assigned to list Assign Supply Requests 5.jpg

  2. Click the Save button

  3. To exit the page, click the Close button

Unassign a Supply Request

  1. From the Supply Requests list page, select the check box next to one or more supply requests

  2. At the top of the page, click the Assign button

  3. Select Unassigned from the drop-down listAssign Supply Requests 4.jpg

  4. Click the Assign button

Filter Supply Requests by User

To view a list of supply requests assigned to you:

  1. From the Supply requests list page, click the Show Only button 

  2. Select your name from the Assigned to drop-down list

  3. Click the Apply button

If you have any questions, please contact your Solutions Operations Specialist.


Revision History
The following table summarizes changes for each published version of this article.



18 March 2024

Remove obsolete videos. Update format to the current standard. Minor revisions for clarity. (K00223)

19 July 2022

Minor revisions.

30 March 2021

Initial publication. All new content.

  • Was this article helpful?