Enable live call transfer
Role required: Organization administrator
Before you can assign live call transfer to your patients, you must enable it.
Enable live call transfer
To enable live call transfer as a contact method:
- From the Administration menu, select Organization details.
- At the bottom of the page, click Edit.
- In the Call schedule section, select Live call transfer notifications.
- Click Save.
Once you enable the functionality, you can assign live call transfers to your patients.