Phone number
| Description |
Patient’s preferred phone number for outreach. In situations where the phone number or email address are invalid, the entire row will be rejected. |
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| Requirement status |
Required for patients without an email address on file.
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| Field restrictions | 100 character limit | ||
| Formats accepted |
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| How the information is used once imported |
If a phone number is listed in primary Phone number field, the IVR (Interactive Voice Response) outreach will be enabled for the patient. The optional SMS (Text message) and Live call transfer options can also be enabled, if desired. |