Applies to patients not currently eligible for new supplies and placed by the patient through the patient portal, Resupply user or ResMed ReSupply customer service representative. Applies to patients ...Applies to patients not currently eligible for new supplies and placed by the patient through the patient portal, Resupply user or ResMed ReSupply customer service representative. Applies to patients eligible for new supplies and placed by the patient through the IVR, Resupply user, or ResMed ReSupply customer service representative. Applies to patients not currently eligible for new supplies and placed by the patient through the patient portal.