Reset Password

Reset password - email

To reset your password:

1. Go to https://resupply.resmed.com/
2. Click Forgot your password?.
3. Enter your username and the email address associated with your account.
4. Click Email link.
5. Check your inbox for a ResupplySupport email.
6. Open the email, click Please set your password now.
7. On the Set password page, enter your username and a new password that meets the password requirements.
8. Click Set.

Reset password - Organization administrator

Organization administrators can set a default password for another user or send a password reset email to them.

To send a password reset email:

1. From the Administration menu, select Users.
2. Scroll through the list and click the user's name.
3. In the Password section, click Set password. 
   • If the user has a verified email address, click Set password to send the password reset email.
   • If the user does not have an email address on file, enter a new password that meets the password requirements, and click Save.  

Update password

To update your current password:

1. Log in to the HME portal.
2. At the top left of the page, click your username.
3. In the Password section, click Set password. 
4. Enter your current password.
5. Enter a new password that meets the password requirements.
6. Click Save.