Pause outreach at the patient level

Reasons to pause outreach

a.    Patient is on credit hold.
b.    Patient is out-of-area for an extended period (for example, an extended winter vacation) and is serviced by another HME during that time. 
c.    Patient indicates they have a lot of supplies and want to take a break.

Pause outreach

1. On the Patient page, click the relevant patient.
2. In the menu, select Patient details.
3. At the bottom of the Contact information section, click Edit.
4. From the Resupply notifications list, select Disabled.
5. Click Save.