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Complete the patient and order import template

In ResMed ReSupply you can add patients in bulk by using the required template for the patient and order import tool.

Download the patient and order import template

  1. In the Administration menu, click patient and order import 
  2. At the top of the page, click Download template

Understand the fields in the patient and order import template

Field Name Description Required/Optional Format
Patient ID An external ID that uniquely identifies a patient in your billing and order management system. Commonly referred to as an Medical Record Number (MRN).  Required 50 characters
Last Name Patient’s last name Required 100 characters
First Name Patient’s first name Required 100 characters
D.O.B Patient’s date of birth Required MM/DD/YYYY or YYYY/MM/DD
Payor Patient's primary payor name Optional, but recommended 100 characters
Member ID Patient's primary payor member ID Optional 20 characters
Phone Number Patient's primary phone number Required, if an email address is not provided

xxx-xxx-xxxx, xxxxxxxxxx or (xxx)xxx-xxxx

Phone Number Type Patient's phone number type Optional home, office or mobile
Phone Number 2 Patient's secondary phone number Optional xxx-xxx-xxxx, xxxxxxxxxx or (xxx)xxx-xxxx
Phone Number 2 Type Patient's phone number type Optional

home, office, or mobile

Email Patient's email address Required, if a phone number is not provided 100 characters, must contain "@" and "."
Address 1 Patient's address 1 Optional 100 characters
Address 2 Patient's address 2 Optional 100 characters
City Patient's city Optional 100 characters
State Patient's State Optional 100 characters, abbreviations accepted
Zip Patient's zip code Optional xxxxx or xxxxx-xxxx
External Order ID Order or PO ID from your billing and order management system Optional 50 characters
Quantity Number of items shipped for a particular product Optional Numeric value 1-20
HCPCS Item's HCPCs Required 50 characters
Prod ID Item's product number or manufacturer SKU Optional, but recommended 50 characters
Serial Number Item's serial number Optional 100 characters
Last Supplied Date Last supplied date or date of delivery for the item Required MM/DD/YYYY
Status Patient's status Optional Active or inactive
Location Patient's affiliated branch or location name Required 100 characters

Note: Do not delete, rename or change the template's column headers

 

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