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View import results, download detailed report and rejected records

You can view import results through the Patient and order import option in the Administration menu. On the Patient and order import page, you can see the file's upload status under the Status column.

There are five statuses that can appear:

  • New—the file uploaded successfully and is ready to be verified.
  • Rejected—the file has formatting issues such as missing columns, or the file is corrupt.
  • Verified—the file was accepted and is ready to be imported.
  • Imported—the file's information was successfully imported.
  • Failed—the file failed to upload.

Viewing import results

  1. From the Administration menu, select Patient and order import.
  2. Find the relevant file, click the file name.
  3. Under the Import results section, review the information.

Note: If you see any import errors, we recommend that you download the detailed report and rejected records file.

Downloading the detailed report

  1. From the Administration menu, select Patient and order import.
  2. Find the relevant file, click the file name.
  3. Click Download detailed report.

Downloading the rejected records file

  1. From the Administration menu, select Patient and order import.
  2. Find the relevant file, click the file name.
  3. Click Download rejected records.
Note: The functions available to a user are determined by their role.
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