Security and Access
How do I get a login for ResMed ReSupply?
If you need an organization administrator login, contact the ReSupply Client Services team and ask them to create an organization administrator account for your organization. If you need a resupply user login, contact your organization administrator or the ReSupply Client Services team and ask them to create a resupply user account.
I forgot my login password and I don't have an email address to reset it. What should I do?
If you are an organization administrator user, contact the ReSupply Client Services team who can reset it for you. If you are a resupply user, contact your organization's administrator who can reset it for you.
Can I edit/change my username?
No, your username cannot be changed once it is created in ResMed ReSupply.
Why have I been taken back to the login page (logged out)?
For security purposes, you are automatically logged out when there has been no activity for more than 20 minutes.
How can I reset my password?
You can reset your password using the email address you provided during account set up. If you do not have access to the inbox for the email address you provided, contact your organization administrator to reset your password. If you are an organization administrator and you do not have access to the inbox for the email address you provided, contact the ReSupply Client Services team to reset your password.
How long does the "Forgot your password?" link stay active?
The "Forgot your password?" link stays active for 24 hours. If the link expired, go to the ResMed ReSupply login page and click Forgot your password? to obtain another link.