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ResMed Help Center

March product updates

We are excited to share with you our latest platform updates.


Assign supply requests


HME users can assign supply requests to other active users within their organization.

  • Assign multiple supply requests to a user from the supply requests list page or in the supply request
  • Filter the supply request list page by assigned user

Check-out our article on how to assign supply requests to learn more.


Patient import tool enhancements

When importing a patient list, a patient’s next outreach date is no longer affected by device-related supplies that have HCPCs codes beginning with “E.”

Improved security features

We have added an extra layer of platform security enhancements to protect patients, HME users, and internal users from outside threats. These enhancements include NEW: 

  • User authentication checks
  • App control protocols to block malicious activities


We loved to hear your feedback! If you have ideas or suggestions, share them with us at

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